We are honoured and thrilled to announce that during the Ministry of Health Integrated Health Sector Annual review meeting, both our Lilongwe and Mzuzu health facilities were each officially awarded a prestigious 4-star certification by the Ministry of Health and Sanitation. 
In a ceremony presided over by the Guest of, Hon. Minister of Health Madalitso Baloyi (MP), our services were recognised as being among the top 10 Health Facilities in Malawi for Quality of Care standing out among over 200 facilities assessed nationwide.
This achievement is part of the Ministry’s Stepwise Quality of Care (QOC) Programme, where facilities are rated from 1 to 5 stars by certified national assessors. This rigorous evaluation covers clinical services (inpatient care, out patient care, mental health services, emergency care), leadership and management (governance, human resource and expertise, patient rights and care, risk management), clinical support (medication management and diagnosis), and facility standards assessed through observation, interviews, documentation reviews, and direct feedback from our valued service users.
This recognition reflects our unwavering commitment to exceptional healthcare, leadership, and patient-centred service. We extend our deepest gratitude to our dedicated teams, partners, and the community we serve.