Over the past three decades, digital technologies have reshaped how charitable organisations operate – from streamlining administration to managing complex data systems. As the sector continues to evolve, SJOG is committed to embracing innovation while staying true to its core values of hospitality, compassion and respect, and ensuring alignment with data protection regulations.
As part of this commitment, SJOG is currently working with a specialist in Artificial Intelligence (AI), to explore how automated technologies can support the work carried out at SJOG. This collaboration aims to better understand both the opportunities and challenges AI presents.
To inform this work, a preliminary research initiative was launched, focusing on:
- Colleagues’ knowledge of and attitudes toward AI
- Case studies highlighting potential uses and limitations of AI in care settings
- How AI integration can align with existing organisational policies
The resulting report examined how AI can enhance services and support staff, with a strong emphasis on digital inclusion and ethical practice. It concluded that AI has the potential to significantly reduce the daily workload of colleagues, making their roles more manageable and less stressful, while creating more space for the human and relational aspects of care.
By Ioana Brezeanu, Senior Policy and Research Officer
To read the report in full go to: https://sjog.uk/publications-research.php
August 2025